Broadcast campaigns
Send approved template campaigns to unlimited opted-in contacts with segmentation, scheduling and per-message delivery reporting.
Wachat CRM unifies broadcasts, AI chatbots, shared team inbox and pipeline automation on the official WhatsApp Business API — so every conversation ends in revenue.

The platform
Replace scattered tools with one workspace built on the official WhatsApp Business API — marketing, sales and support in a single thread.
Send approved template campaigns to unlimited opted-in contacts with segmentation, scheduling and per-message delivery reporting.
Drag-and-drop flow builder plus an AI agent trained on your catalogue and FAQs to qualify leads 24/7 in 40+ languages.
Route chats to the right agent, add private notes, tags and SLAs. Every conversation stays on one number.
Drag deals across stages, set follow-up reminders and trigger automated nudges when a lead goes quiet.
Share catalogues, recover abandoned carts and collect payments inside the chat with UPI, cards and links.
Track campaign ROI, agent performance, response times and conversion attribution in real time.
Native Shopify, WooCommerce, HubSpot, Zoho, Razorpay and Google Sheets connectors, plus REST APIs and webhooks.
Granular permissions, audit logs, opt-in management and data residency controls built for scaling teams.
Solutions
Start from ready-made templates and automations tuned to your vertical, then customise without writing a line of code.
How it works
We handle Meta Business verification and green-tick application for you — usually live within 24 hours.
Upload your lists or sync from Shopify, your CRM or Google Sheets with two-way field mapping.
Build chatbot journeys and approved templates in the visual editor, then test them in a sandbox thread.
Track opens, replies and revenue per campaign. Optimise with A/B tests and agent performance reports.
Pricing
Platform pricing only. Meta conversation charges are passed through at cost with zero markup.
Yearly billing includes free setup. Monthly billing includes a ₹5,000 one-time setup option; you can also complete setup yourself at no charge.
For small teams starting on WhatsApp
₹2,100/month
Billed monthly · setup optional
Start free trialFor scaling sales and support teams
₹3,600/month
Billed monthly · setup optional
Start free trialFor high-volume, multi-brand operations
₹5,500/month
Billed monthly · setup optional
Talk to salesGet a personalised walkthrough of Wachat CRM with your own use case — plus a 14-day trial with onboarding included.
No credit card required. Cancel anytime.